Knowledge Base

Facebook custom tabs don't display on mobile devices

Facebook’s iPhone, iPad and Android Apps, as well as the Facebook mobile site do not display any custom tabs that pages may have on their fan page. This means that your BandPage app that you have installed as a custom tab on Facebook will not display on any mobile devices at this time. 

In fact, not only do the apps and mobile Facebook site not include tab apps in the menu, if a news feed post contains a standard custom tab url (i.e. a song share from your BandPage app), then mobile users will get a “Page Not Found” message.

We understand this is not ideal, and we hope Facebook makes custom tabs available to mobile users in the future. Until then, please direct mobile users to your BandPage custom website or profile URL. 
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